gel-à-tins update

**** Final update **** April 27

It arrived by expedited post the next day.

**** Update 3 **** April 26

It's in the mail!

**** Update on the update **** April 24

I sent an email to the customer service team and I got an answer.

They have a file open for me without any contact information as it was not properly recorded during our initial call.

Apparently they were back ordered on this stamp set but did not realize it until the next day.

Let's see if it arrives soon.


*** Orignal Post *** April 19

I wish I had one about my defective stamp set.

Not cool anymore.

gel-à-tins

I've been a fan of this stamp company since I first discovered them. I'm an even bigger fan now.

Several months back whilst shamelessly shopping over someone else's shoulder at a local lss. I saw, loved and acquired an 0h-so-pretty set called Flourish.

I couldn't wait to try it out at home. I wasn't that pleased with the end result - the image just seemed indistinct. I just assumed it was me and put the set away for another day.

I was struggling to complete my cards when this set caught my eye again. No matter what I did I just couldn't get a crisp image from any stamp in the entire set. Maybe it wasn't just me.

I'm pleased to say that their customer service is awesome. I called and left a message with a brief description of the problem. I figured I'd hear back the next day. I was wrong. They (Wendy) called me back within 1 hour. A replacement set will be in the mail by tomorrow.

How cool is that?