The Toronto Transit Commission (TTC) is my main source of transportation. Unless of course I am fortunate to have an actual car ride. (yes, you may insert the mental image of a dog hanging it's head out the window. Satisfied?)
You've only hear the bad.
I use transit almost every single day. I really can't complain about the service if I consider the entire picture.
The customer service department has been wonderful (and appalled) about the entire 'situation'. I am awaiting the resolution (in writing!). I feel a tiny bit bad about reporting him, even if he deserved it.
I'm still so angry that I'm tempted to actually write a letter to Adam Giambrone.
Wait wasn't I supposed to be saying something nice?
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1 comment:
Don't feel even a tiny bit bad for reporting him. He was rude, and I can't believe that he made your son pay to come back into the subway, when you left to get first aid for something that happened in the subway! Remember that HE actually works for you,(you pay his wages) and should be doing a much better job. I think that he needs sensitivity training.
Just my 2 cents worth.....
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